Terms & Conditions

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Terms and Conditions Summary – Mobile Direct Australia

  1. Scope
    These terms apply to all use of www.mdparts.com.au, including browsing, ordering, payment, shipping, and returns. www.mdparts.com.au is the official website of Mobile Direct Australia.

  2. Age Requirement
    You must be 18 years or older to place an order.

  3. Website Use
    You are responsible for lawful and safe use of the website. We are not liable for damages from third-party links, viruses, or technical issues.

  4. Pricing
    Prices may change at any time. Delivery costs are shown separately. Final interpretation of pricing rests with us. Always confirm the final price before checkout.

  5. Orders & Availability
    Orders are offers to purchase. Orders are only confirmed once you receive an email from us. If stock is unavailable after payment due to system error, we will issue a full refund.

  6. Payments & Security
    Payments are processed upon order confirmation. Orders flagged by fraud protection may require further identity verification. Failure to respond may result in cancellation and refund.

  7. Shipping & Delivery
    We aim to dispatch promptly but are not responsible for courier delays. We do not deliver to PO Boxes. Incorrect addresses may incur re-delivery fees.

  8. Returns & Warranty
    All products come with a 60-day standard warranty. Faulty or damaged items will be repaired, replaced, or refunded in line with Australian Consumer Law. Products must be returned in original condition unless otherwise protected by law.

  9. Refunds & Store Credit
    Refunds may take up to 10 business days. Warranty returns and unavailable items will be refunded as store credit to your www.mdparts.com.au account unless otherwise requested.

  10. Liability Limitation
    We are not liable for indirect losses such as profit, data, or contract loss. Maximum liability is limited to the product purchase amount.

  11. Intellectual Property & Privacy
    All content on the website is the property of www.mdparts.com.au. Customer data is handled in accordance with our Privacy Policy and used for order processing and marketing purposes.

  12. Governing Law
    These terms are governed by the laws of New South Wales, Australia. We may update our terms at any time. Your continued use of the website means you accept the latest version.

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CONTACT INFORMATION

At Mobile Direct Australia, we value your feedback. Whether it's about our service, products, or website experience, your input helps us grow and serve you better. We welcome all comments and suggestions — please use the form below to share your thoughts with the Mobile Direct team.

Unit 11/426-428 Marion Street,Condell Park, NSW. 2200

0431400107

sales@refurblab.com.au

Monday to Friday 9:00AM - 17:00PM